SPA Etiquette

Booking and visit time:

- We highly recommend booking your treatments in advance to ensure that your preferred time and service is available. To book a treatment at our SPA salon please call us at 20-88-111.

- You need to reconfirm you booking one day before you visit. In a case if you don't pick up the phone three times in a row we will have to cancel you booking. Hope for understanding.

- If you would like to cancel the booking please inform us in advance.

- If we are fully booked you can leave your contact details and our reception team will be glad to call you back in a case of cancelling by other guests. 


House rules:

- This is your time to relax and rejuvenate. Not to disturb any of our guests all electronic devices (mobile telephones) should be switched to the silent mode.
- We are responsible for your coats and shoes. Please take your valuable items with you. There is a jewelry box in every treatment room that you can use.
- Please inform us about surgeries, high blood pressure, allergies, injures that could affect your treatment.

- In case of your late arrival we reserve the right to shorten your treatment time (if there is a booking following yours) and the full rate of the treatment will be charged. In other cases we recommend you to reschedule.
Before treatment:
- We advice not to eat any heavy meal before your treatment. Alcohol is strictly prohibited.
- If you have an appointment for man’s facial please make sure you shaved at least 2 hours before.



Tips are not included in our price list but are more than welcome. You can always show your appreciation by giving tips to our therapists.